Book a Session We’re here to support your wellbeing. Please read the information below to help you book a session smoothly.

👤 Consultant Information

Name: Shyamala Dhamarla Venkata Subba Rao
Profile ID: T108
Principal Consultant for Mithrah Holistic Services, extensively qualified in mental health. Professional member of the Australian and Indian peak body professional associations.

Visit her profile

🚨 In Case of Emergency

  • Australia: Call 000 immediately if you are in crisis.

  • Other countries: Contact your local emergency or mental health helpline.

💳 Payment & Confirmation

  • Payment must be made in advance to confirm your session.

  • Once payment is received, you’ll receive a confirmation email with session details and a link (if online).

❌ Cancellations & Refunds

  • No refunds for missed sessions unless previously agreed.

  • Sessions cancelled by us will be refunded within 5 business days.

  • In exceptional, valid cases, a reschedule or refund may be offered at the therapist’s discretion.

⚖️ Disclaimer

By booking, you confirm that you consent to the service and accept our Terms and Conditions. Each therapist operates independently and is responsible for their services. We do not monitor sessions and cannot be held liable for therapist conduct. Concerns should first be addressed with your therapist, or with us if needed. For formal complaints, contact AHPRA or HCCC.

How to Book
You can request a session in one of two ways:
1) Use our Online Booking System

🏥Mithrah Clinic Hours

📍 Mithrah Telehealth & Online Clinic

  • Hours: Monday to Sunday

  • Timings: 9:00 AM – 7:00 PM AEST (Most days)

📍 Mithrah In-Person Clinics

  • Blacktown: Monday to Thursday — 9:00 AM to 3:00 PM

  • Parramatta: Friday & Saturday — 2:00 PM to 7:00 PM 

Available Options:
Telehealth/Telephone, In-person Clinic at Parrmatta or In-person Clinic at Blactown




2) If the Halaxy booking system is unavailable, please use the form below or contact us directly at contact@mithrah.com.

📩 What to Include in Your Request

When filling out the form or emailing us, please include:

  • Client status: New / Existing

  • Preferred week, dates, and times (preferences will be considered based on therapist availability)

  • Mode of Practice: Telehealth Clinic, In-person Clinic at Blacktown, In-person Clinic at Parramatta 
  • Payment details

  • Type of service: e.g. individual counselling, couples therapy, assessment, etc.

Our admin team will respond within 3 business days with available options and payment details when you use online forms.

 

CONTACT US